There are plenty of sales questions we need to ask throughout the buying/selling process to help uncover need, create urgency and gain commitment. Take it to the next level by doing it in a smart predictive manner.
Out of all active customers in the past 3 months, who will take a short term loan given an SMS message?
Out of all active credit card customers in the past 90 days, who will increase spend above $%X if given a second card?
Out of all active customers in the past 3 months, who will take a loan above $X given a call next week?
• Propensity to buy: out of all qualified active customers in the past 3 months, who will take a loan above $X given a call next week? who will take a loan without having a credit card? short term loan? Long term loan?
• Cross sell: out of customers who used product X in the past 6 months, who will start using product Z given promotion Y next month?
• Big spenders: out of new customers who joined in the past 30 days, who is likely to spend above $X per month, in the next 3 months?
• New service: out of all active customers in the past 3 months, who will register to a new service that we launched 2 weeks ago?
• Out of all active credit card customers in the past 90 days, who will increase spend above $/%X if given a second card?
• Out of non-active credit card customers in the past 90 days , who will start using the card if we change from product A to B?
• Out of all active customers in the last 6 months, who will carry a balance in the next 3 months?
• Out of all active customers in the last 6 months, who will be willing to take Tasa0 next month?
• Out of all active Gold and Platinum accounts, who will be willing to include a card on file charge next month?
• Out of interest generating customers in the last 6 months, who will pay off their balances in the next 3 months?
• Out of people purchasing plane tickets in our travel website, who will be interested in buying hotel nights as well?
• Which customers from Platinum and Gold portfolios will redeem points in high cost categories in the next 2 months?
• Out of Platinum card high value customers, who will call to cancel their card in the next month?
• Out of active customers in the past 12 months, who is likely to spend above $Y, across all products, in the next 2 months?
• Out of active customers of product Y in the past 6 months, who is likely to spend above $Z, on product Y, in the next 2 months?
• Out of customers who didn’t take any credit in the last year, who will take a new credit next month if contacted next week?
• Out of customers who used their card on healthcare in the last 90 days, who will use it on pharmacies next month?
• Out of customers who used their card only in On-Us stores in the last3 months, who will use it in gasoline stations next month?
• Propensity to buy: out of all qualified active customers in the past 3 months, who will take a loan above $X given a call next week? who will take a loan without having a credit card? short term loan? Long term loan?
• Cross sell: out of customers who used product X in the past 6 months, who will start using product Z given promotion Y next month?
• Big spenders: out of new customers who joined in the past 30 days, who is likely to spend above $X per month, in the next 3 months?
• New service: out of all active customers in the past 3 months, who will register to a new service that we launched 2 weeks ago?
• Out of all active credit card customers in the past 90 days, who will increase spend above $/%X if given a second card?
• Out of non-active credit card customers in the past 90 days , who will start using the card if we change from product A to B?
• Out of all active customers in the last 6 months, who will carry a balance in the next 3 months?
• Out of all active customers in the last 6 months, who will be willing to take Tasa0 next month?
• Out of all active Gold and Platinum accounts, who will be willing to include a card on file charge next month?
• Out of interest generating customers in the last 6 months, who will pay off their balances in the next 3 months?
• Out of people purchasing plane tickets in our travel website, who will be interested in buying hotel nights as well?
• Which customers from Platinum and Gold portfolios will redeem points in high cost categories in the next 2 months?
• Out of Platinum card high value customers, who will call to cancel their card in the next month?
• Out of active customers in the past 12 months, who is likely to spend above $Y, across all products, in the next 2 months?
• Out of active customers of product Y in the past 6 months, who is likely to spend above $Z, on product Y, in the next 2 months?
• Out of customers who didn’t take any credit in the last year, who will take a new credit next month if contacted next week?
• Out of customers who used their card on healthcare in the last 90 days, who will use it on pharmacies next month?
• Out of customers who used their card only in On-Us stores in the last3 months, who will use it in gasoline stations next month?
• Propensity to buy: out of all qualified active customers in the past 3 months, who will take a loan above $X given a call next week? who will take a loan without having a credit card? short term loan? Long term loan?
• Cross sell: out of customers who used product X in the past 6 months, who will start using product Z given promotion Y next month?
• Big spenders: out of new customers who joined in the past 30 days, who is likely to spend above $X per month, in the next 3 months?
• New service: out of all active customers in the past 3 months, who will register to a new service that we launched 2 weeks ago?
• Out of all active credit card customers in the past 90 days, who will increase spend above $/%X if given a second card?
• Out of non-active credit card customers in the past 90 days , who will start using the card if we change from product A to B?
• Out of all active customers in the last 6 months, who will carry a balance in the next 3 months?
• Out of all active customers in the last 6 months, who will be willing to take Tasa0 next month?
• Out of all active Gold and Platinum accounts, who will be willing to include a card on file charge next month?
• Out of interest generating customers in the last 6 months, who will pay off their balances in the next 3 months?
• Out of people purchasing plane tickets in our travel website, who will be interested in buying hotel nights as well?
• Which customers from Platinum and Gold portfolios will redeem points in high cost categories in the next 2 months?
• Out of Platinum card high value customers, who will call to cancel their card in the next month?
• Out of active customers in the past 12 months, who is likely to spend above $Y, across all products, in the next 2 months?
• Out of active customers of product Y in the past 6 months, who is likely to spend above $Z, on product Y, in the next 2 months?
• Out of customers who didn’t take any credit in the last year, who will take a new credit next month if contacted next week?
• Out of customers who used their card on healthcare in the last 90 days, who will use it on pharmacies next month?
• Out of customers who used their card only in On-Us stores in the last3 months, who will use it in gasoline stations next month?
• Propensity to buy: out of all qualified active customers in the past 3 months, who will take a loan above $X given a call next week? who will take a loan without having a credit card? short term loan? Long term loan?
• Cross sell: out of customers who used product X in the past 6 months, who will start using product Z given promotion Y next month?
• Big spenders: out of new customers who joined in the past 30 days, who is likely to spend above $X per month, in the next 3 months?
• New service: out of all active customers in the past 3 months, who will register to a new service that we launched 2 weeks ago?
• Out of all active credit card customers in the past 90 days, who will increase spend above $/%X if given a second card?
• Out of non-active credit card customers in the past 90 days , who will start using the card if we change from product A to B?
• Out of all active customers in the last 6 months, who will carry a balance in the next 3 months?
• Out of all active customers in the last 6 months, who will be willing to take Tasa0 next month?
• Out of all active Gold and Platinum accounts, who will be willing to include a card on file charge next month?
• Out of interest generating customers in the last 6 months, who will pay off their balances in the next 3 months?
• Out of people purchasing plane tickets in our travel website, who will be interested in buying hotel nights as well?
• Which customers from Platinum and Gold portfolios will redeem points in high cost categories in the next 2 months?
• Out of Platinum card high value customers, who will call to cancel their card in the next month?
• Out of active customers in the past 12 months, who is likely to spend above $Y, across all products, in the next 2 months?
• Out of active customers of product Y in the past 6 months, who is likely to spend above $Z, on product Y, in the next 2 months?
• Out of customers who didn’t take any credit in the last year, who will take a new credit next month if contacted next week?
• Out of customers who used their card on healthcare in the last 90 days, who will use it on pharmacies next month?
• Out of customers who used their card only in On-Us stores in the last3 months, who will use it in gasoline stations next month?